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Bozeman Deaconess Foundation High Response Rates and Strong Customer Service |
"I spoke with DirectLine, where I found the staff to be friendly, efficient, and very responsive to our needs." |
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California Healthcare Institute Communicating Mission and Acquiring New Members |
“DirectLine sets up a turn-key system for reporting that is very well automated and easy to use... which provides everything I need to know about the campaign” |
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Children’s Hospital & Research Center Oakland Successful Fundraising is Key to the Mission |
“DirectLine has been heads and shoulders above the other companies we used, I’ve been very pleased. I can’t say enough good things about them.” |
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Irving Healthcare Foundation Increased Donor Acquisition During Recession |
Three consecutive years of success has made me a firm believer in the power of acquiring and renewing donors by phone |
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KVIE Public Television Creating a Culture of Giving Among Members |
DirectLine was able to increase raised dollars, lower costs, and predict performance with pinpoint accuracy. |
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New Jersey Institute of Technology Keeping the Client’s Best Interest in Mind |
“They didn’t just take a standard cookie-cutter approach and apply it to us... DirectLine listened to my concerns and created an effective, customized script.” |
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Teachers College Fund Amazing Success in Upgrading Former Donors |
“More donors, and more donors at a higher level,” said Michael Sclafani, Teachers College’s Director of Annual Giving. “They continue to do that.” |
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The Southern Miss Alumni Association Building Strong Alumni Relationships |
"From the very first day of calling, I was extremely pleased," said DeFatta, "and particularly surprised by the number of Life memberships sold." |
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UC Berkeley - California Alumni Association More Than Double the Response Rates of Direct Mail |
"It's more than double [the response rate of direct mail]. We often get nonmembers and lapsed members agreeing to sign up via telemarketing." |
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UC Santa Barbara Alumni Association Achieving Long-Term, Steady Growth. |
“They’ve helped us understand our alumni and how to contact them in the most effective way... [they] give us valuable information and feedback..." |
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University of Cincinnati Alumni Association Income vs. Cost Exceeds Expectation |
“We were able to coordinate our efforts with the [Annual Fund] efforts successfully, which was a critical goal.” |
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University of Missouri Alumni Association Converting "Unreachable" Records to Paying Members |
“DirectLine met and exceeded our expectations for generating new and returning members. DirectLine is a top-notch company committed to preserving the brand and reputation of its clients.” |
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University of Wisconsin-Milwaukee Alumni Association Boosts Response by 10%, Cuts Costs by 80% |
“DirectLine’s results were ten times that of previous results... We acquired 700 of our new members for the year just in September.” |
* As Case Studies are carried out over a period of time, staff members may have changed and DirectLine may have completed additional projects for the organization that are not reflected in the statistics given within each Case Study.
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